OrbitRemit

Founded: 2009

Headquarters: Wellington, New Zealand

Offices: United Kingdom, Australia, New Zealand

Regulated by: FCA, ASIC

Trading channels: website, mobile app

Founded in 2009 in Wellington, New Zealand by three real estate agents, OrbitRemit is one of the top-rated foreign exchange companies with an average rating of 9.3/10 on Trustpilot, an independent review site. Today they have their offices in the UK and Australia apart from their headquarters in New Zealand. They support clients based out of only these 3 countries and can make money transfers online to over 20 countries, most are in south-east Asia, some are in Europe.

OrbitRemit charges a flat transfer fee depending on the currency you want to exchange. The minimum transfer sum is 5.00 in your local currency excluding the fee and the maximum amount is up to 50,000, 100,000 and 150,000 for clients in the UK, Australia, and New Zealand respectively. Higher value transactions can be made only over the phone. They offer competitive exchange rates which you can access through their website or mobile app without even registering with them. Sign up is easy and only takes a couple of minutes, but you need to upload your copy of ID as well as an image of yourself taken by webcam to get approved. If you are looking for a reliable, cheap, and quick service, OrbitRemit is surely a better alternative to traditional banks.

OrbitRemit offers both personal and business accounts. Those looking for sending money abroad to their friends or family, or for travel expenditure, tuition fees, and properties in another country, can significantly benefit from their services.

Go To OrbitRemit

Overview

>Same or next day transfers are available to some countries

>Low flat transfer fee NZ$4 / A$4 / £2

>Cash pickup is available in Philippines and Vietnam

>There’s a decent max transfer amount, up to 150,000 NZD

Payment options: Bank transfer

Delivery options: Bank deposit, cash pickup

Minimum transfer amount: 5 NZD/AUD/GBP

Maximum transfer amount: varies depending on country (up to 150,000 NZD)

Currencies available:

Sending options: 3

AUD, GBP, NZD

Receiving options: 21

AUD, BDT, DKK, EUR, FJD, GBP, IDR, INR, LKR, MYR, NOK, NPR, NZD, PHP, PLN, SGD, SEK, THB, USD, VND, ZAR

Go To OrbitRemit

Transfer Fees

Orbitremit charges a flat fee as its transfer fees.

The fee is 4 AUD for those sending money from Australia, with an exception of zero fees to India. Similarly, sending money from New Zealand will cost you 4 NZD, but a little more of 6 NZD to the Philippines. For clients in the UK, the fee is 2 GBP to all the countries.

Orbitremit waives this flat fee for transfers exceeding $10,000.

Exchange Rate

Besides its low transfer fees, Orbitremit also offers an extremely competitive exchange rate, which is below 1% over the mid-market rate for major currency pairings like NZD/AUD, AUD/USD and so on. For the rest currencies, this rate rises slightly to a bit more than 1%.

Delivery Speed

Orbitremit’s delivery speed is excellent, at 1 to 3 business days overall.

For major currencies, you can expect to receive the money the same or the next day. Some NZ customers reflected that they can receive the money from the UK the same day.

User Experience

One of its main advantages is, like other competitors, for example, currencyfair and TransferWise, the fees calculator presenting on its homepage, by which you can clearly see how much your recipient will get without even registering as its customer. Under its benefits menu, it indicates a 24 hours customer support a day either with the phone or live chat. However, it’s not always the case (24 hours), and you can hardly find the phone number which is +64 4 830 3656. There’s no live chat at all on web. The only way you can reach Orbitremit is to submit a ticket.

Sign up with Orbitremit is quite easy, just fill in an email address and a password, then select the account type, individual or business, and you are all set. But before you can send money overseas, you need to get verified, which requires a web camera to take a picture of your ID and a photo of yourself. The proof of address (electricity bill) is not needed.

Another feature of Orbitremit is its mobile app which has a high rate both on iOS and Android. You can start a conversation there, but you can’t always get an instant reply.

Go To OrbitRemit