Xendpay 2018-01-21T03:19:33+00:00



Started in 2012, Xendpay is an agent of RationalFX, which has been in the industry since 2005. Xendpay was launched to provide cheaper money transfer options to the people. Their USP is the “pay what you want” model, which means one can pay a transfer fee of their choice or not pay anything at all for every transaction. But this model is applicable only for transfers up to £2000 per annum for individuals and £4000 per annum for business clients. The clients can send payments to Xendpay via bank transfer, debit or credit card. There may be additional charges if paid by cards.

Xendpay help their clients transfer over 48 currencies to 173 countries either to the beneficiary’s bank account or in some countries to their mobile wallet. One of the advantages of using Xendpay is that you can make a transaction on even £1/€1/$1. The Maximum cap per transaction online is £100,000 and £5,000 for card payments but you can make multiple card payments in a day. Xendpay has been rated 8.5/10 on Trustpilot by more than 3,500 reviewers. That is why this company has so many takers.

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Founded: 2005
Headquarters: London, UK
Offices: UK, France, Spain
Regulated by: FCA
Trading channels: website, mobile app

reviews on TRUSTPILOT


8.5/10 Great

Xendpay Key Features

Pay-in Options bank transfer, debit card, credit card
Recipient’s Options bank account only
Min Transfer Amount £50
Max Transfer Amount £300,000 via bank transfer
Speed most transfers are completed in 1-4 days
Transfer Fees no fees on all transfers
Exchange Rate HiFX claims a bank-beating exchange rate
Currencies Available 142 currencies

Xendpay Review

Transfer Fees

HiFX claims they charge no transfer fees on all transfers.

However, you still have to be aware some other fees which HiFX are not liable for when sending money to them.  HiFX encourages you to pay by bank transfer or debit card. But before you start to fund HiFX, you need to check with your sending bank and the receiving bank, as they may charge some fees. Credit card transactions will cost you an additional fee of 1.6% of total amount.

Exchange Rate

HiFX offers bank beating exchange rate which is very competitive. This rate varies by type of currency. Therefore, the markup from NZD to USD, for instance, is 1% more than mid-market rate. The average markup on exchange rate tends to be 1.5%.


HiFX advises you 1-4 working days for the money to be delivered to recipient’s account. The method you use to pay HiFX will affect the whole processing time. Funding via credit or debit card results your money to reach HiFX immediately. Bank transfer usually takes up to 3 days for them to receive your money.

User Experience

HiFX’s customer service is 24/7 either by phone or email. Customers can complete their transfers on website or over phone. However, lack of mobile app makes HiFX far behind most competitors.

It is also un-convenient for clients when it comes to comparing transfer costs. You’re allowed to check exchange rate only after you logged into their website. That means you have to sign up for a free account first before you can compare and transfer. From our experience, it only takes a couple of minutes to finish register. But you’ll need to upload the following documents to be approved,

1 x Proof of Identity: passport, national ID card, or driver license.

1 x Proof of Address: recent utility bill or bank statement.

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Xendpay Pros and Cons

  • zero transfer fees on all transfers

  • 142 currencies and 170+ countries available

  • small limitation of £50 minimum transfer amount

  • 24/7 friendly UK based telephone support

  • website only, without mobile app

  • only registered clients are able to compare exchange rate

  • money account only for recipient, without cash pick-up

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